Outsourcing of business processes and functions is emerging as a key cost reduction enabler in the downturn. At this event, Paul O’Hare (Kemp Little) and Simon Ingles (Alsbridge) identified the most common pitfalls in BPO deals and the contracting techniques for a successful outsourcing; current market practice on issues such as multi-sourcing, offshoring and gainsharing; and what to look out for in BPO deals in 2009.
Materials from the event are listed below:
Current Developments in Business Process Outsourcing - full slide deck (pdf)
Kemp Little LLP Solicitors, Cheapside House, 138 Cheapside, London, EC2V 6BJ
Tel: +44 (0) 20 7600 8080 Fax: +44 (0) 20 7600 7878
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