Everything you want to know about travel

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Technology has been the backbone of developments in the travel industry for several decades. The digital revolution creates further opportunities for travel operators, airlines, hotels, aggregators, logistics services and providers to use technology to create the best possible experience for their customers.

Recent changes include tougher data protection legislation, revisions to the ATOL scheme, a wider definition of what constitutes a “package” holiday, and entirely new ‘linked travel’ arrangements. The latter acknowledge the complex interdependencies of modern tourism and pull many more companies into the regulatory fold. Some of the implications of these regulatory changes are yet to be worked out.

Our team provides expert regulatory advice and commercial expertise to the whole sector: tour operators, online travel agents, hotels, airlines, travel consortia and accredited bodies, travel management companies, flight consolidators, villa and accommodation providers, adventure travel operators and festival organisers. We’ll help you comply with the industry’s evolving spectrum of regulations including the Package Travel and Linked Travel Arrangements Regulations, ATOL regulations, EC 261/2004 (flight delay and disruption) and the GDPR/Data Protection Act 2018. And as well as making sure you have the right license to operate, we’ll help you develop strong commercial contracts with customers, suppliers and agencies while getting the most advantage from advances in technologies.

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